Payment - Classes are prepaid, so hours must be purchased before classes start
Refund- There is no refund for purchased hours or courses. If you have to drop classes due to an emergency or other reason, we deliver the same program online, so you can take the rest of your hours online.
Purchased hours - (less than 50 hours) will be valid for 3 months from the first day of class. (50 hours) will be valid for 4 months; (100 hours) will be valid for 6 months, from the first day of class.
Cancellation - Canceling a class must be done through Komensky 24 hours in advance during office hours (Saturday-Wednesday, 9 a.m. to 5 p.m. Thursday 09:00 a.m. to 1:00 p.m.). If cancellation takes place in the same day of class, the student account will be charged (1 hour for the two hours class) and (1.5 hours for the 3 hours class).
Cancellation for Emergencies with Students and Teachers which happen after Komensky work hours, or in the same day of class, will be considered on individual basis. In case of emergency after work hours please call 079-8333 109. Amount of class cancellation - (IN CASE OF EMERGENCY) up to 20% of the monthly number of classes free of charge. Any additional cancellation, students will be charged for these classes. Cancellation policy is applied on monthly basis. For example: if student takes 10 hours a month then they can cancel up to 2 hours a month